Privacy Policy
At Liora Wigs & Extensions, your privacy is very important to us. This policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact us.
1. Information We Collect
We may collect the following personal information when you use our services:
- Name
- Contact details (email address, phone number, shipping/billing address)
- Payment information (processed securely via third-party providers such as PayPal)
- Order history and product preferences
- Communications you have with us (e.g. emails, DMs, enquiries)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your order or enquiries
- Provide customer support
- Improve our products and services
- (With your consent) send you marketing updates, offers, or newsletters
3. Sharing Your Information
- We will never sell or rent your personal information to third parties.
- We only share your information with trusted third-party providers where necessary to fulfil your order (e.g. payment processors, delivery couriers).
- These providers are GDPR-compliant and only use your data to provide their services.
4. Marketing Communications
- We will only send you marketing emails or messages if you have given your consent (e.g. subscribing to our mailing list).
- You can opt out at any time by clicking “unsubscribe” or contacting us directly.
5. Data Security
- We take reasonable steps to ensure your personal information is safe and protected.
- Online payments are handled securely through third-party providers – we never store your payment details.
6. Your Rights (GDPR)
You have the right to:
- Access the personal data we hold about you
- Request corrections to any inaccurate information
- Request deletion of your personal data (subject to legal or contractual obligations)
- Withdraw consent for marketing communications at any time
To exercise your rights, please contact us at: info@liorawigs.com
7. Cookies
Our website may use cookies to improve your browsing experience and track website performance. You can adjust your cookie settings in your browser at any time.
8. Retention of Data
We will only keep your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 info@liorawigs.com